Keep Track of Your Brand’s Reputation

Never before has it been so important to ensure your recruitment business is keeping key customers happy. Whether its feedback from clients or candidates, you want to know if your recruiters are performing as expected and be across issues before they escalate into a significant problem. If you don’t have an in-house recruitment satisfaction survey you also risk the candidate taking their concerns online to any one of a large number of review platforms, such as Google, LinkedIn, Facebook or Indeed. Our recruitment feedback surveys not only to provide you with instantaneous insights and feedback using the latest survey methods, including Net Promoter Scores (NPS), but they also are designed to encourage people who have had a positive experience with your recruitment agency to transfer their reviews online to platforms such as Google or Facebook. Our recruitment feedback surveys are the perfect way to keep your finger on the pulse of your recruitment business.

The benefits of using our Recruitment Customer Satisfaction Surveys include:

Instant Reporting

Online Functionality
Get instant alerts as soon as a survey has been completed, plus access exportable analytics by team, location or your entire business.

Custom Branded

Custom Design
It’s important your brand is front and centre of everything you do. Our surveys can be fully customised to suit your colours, fonts and logo.

NPS Compliant

Full Data Ownership
Net Promoter Scores are the most widely accepted form of customer satisfaction feedback. Our surveys are all fully NPS compliant.

Fully Responsive

Full Responsive
Our recruitment customer satisfaction surveys are designed to work on all of the latest devices including Firefox, Chrome, Internet Explorer/Edge, IOS (Apple) and Android.

Fully Customisable

Custom Design
Alongside NPS we can modify our surveys to feature whichever questions you choose for your business. Or if you prefer we also have templates available for your use.

Cost Effective

Full Data Ownership
Our feedback surveys are not only the only recruitment specific service of it’s kind they are also very cost-effective. For a single monthly charge we’ll manage the whole process for you.

Interested to know more?

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Tracking & Measurement

Monthly analytics reporting on campaign performance through platform analytics, data includes impressions, click rate, conversion rate, specific keyword and individual advert performance, landing page results and call metrics.

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Conversion Rate Optimisation

It’s the most important element in a successful campaign and the old saying ‘you snooze, you lose’ is very apt and it’s where most fail. Using the analytics data we continue to test and refine the campaigns to increase conversation rates and therefore the results for your recruitment business.

This includes:

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Phone Call Tracking

A large percentage of both Display and SEM generates phone calls to your recruitment business or individual recruiters. Because of this, usually this is where the ability to track return on investment ceases. However on all of our campaigns we enable a proprietary piece of technology that tracks and records each phone call. Not only can we now track the success of each call, we can give you access to the call recording platform to use the calls as training and service improvement tools.

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Customised Landing Pages

A digital advertising campaign without a landing page is a bit like a candidate with an unexplained gap in their CV. There is a chance it will be ok, but also a big risk that it won’t. We use our own landing page tool to create customisable experiences that are centered on generating outcomes. They also allow us carry out conversion rate optimisation (CRO), to increase Google Quality Scores and to split (A/B) test different concepts.

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Advert Design & Copywriting

The success and failure of a digital advertising campaign often relies on the quality of the advert itself. Using our in-house design and copywriting teams we’re able to create the very best visual and copy based adverts. This is across a range of mediums, from text and static images to moving GIF/HTML5 files and even video.

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Research & Analysis

We use all the available tools and our recruitment industry experience to ensure we fully understand your business goals. As a certified Google Partner we are also able to produce industry insights created by our dedicated Account Managers within Google, which are directly passed on to you.

×
Tracking & Measurement

Monthly analytics reporting on campaign performance through platform analytics, data includes impressions, click rate, conversion rate, specific advert performance, landing page results and call metrics.

×
Conversion Rate Optimisation

It’s the most important element in a successful campaign, and the old saying ‘you snooze, you lose’ is very apt, and it’s where most fail. Using the analytics data, we continue to test and refine the campaigns to increase conversation rates and therefore the results for your recruitment business.

This includes:

×
Phone Call Tracking

A large percentage of Social Media Advertising campaigns generate phone calls to your recruitment business or individual recruiters. Because of this, usually this is where the ability to track return on investment ceases. However, on all of our campaigns we enable a proprietary piece of technology that tracks and records each phone call. Not only can we now track the success of each call, we can give you access to the call recording platform to use the calls as training and service improvement tools.

×
Customised Landing Pages

A social media advertising campaign without a landing page is a bit like a candidate with an unexplained gap in their CV. There is a chance it will be ok, but also a big risk that it won’t. We use our own landing page tool to create customisable experiences that are centered on generating outcomes.

×
Advert Design & Copywriting

The success and failure of a social media advertising campaign often relies on the quality of the advert itself. Using our in-house design and copywriting teams we’re able to create the very best visual and copy based adverts. This is across a range of mediums, from text and static images to moving GIF/HTML5 files, Facebook Canvas adverts and even video.

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Case Study Request

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